Question 1

What is The Regulars Club?

Accepted Answer

The Regulars Club is a restaurant membership platform that connects diners with participating restaurants offering exclusive membership perks and benefits.

Question 2

How does The Regulars Club work?

Accepted Answer

Customers can browse participating restaurant clubs, choose a club they want to join, create an account, and access the membership benefits offered by that restaurant.

Question 3

How do I find participating restaurants?

Accepted Answer

Visit the Browse Clubs section to discover participating restaurant membership clubs and view the benefits available from each restaurant.

Question 4

How do I join a restaurant's club?

Accepted Answer

Choose a participating restaurant from Browse Clubs, review its membership offer, and follow the signup process to join.

Question 5

What benefits do restaurant club members receive?

Accepted Answer

Benefits vary by restaurant. Each participating restaurant determines the perks, rewards, or special offers included with its membership.

Question 6

Can restaurants join The Regulars Club?

Accepted Answer

Yes. The Regulars Club is designed to help restaurants create membership programs that encourage repeat customers and recurring relationships.

Question 7

How do payouts work?

Accepted Answer

Membership payments are routed directly to your own bank account via Stripe Connect. The Regulars Club never holds your money.

Question 8

What does it cost?

Accepted Answer

A flat $40/month platform fee per location. You set your own membership price (e.g. $30/mo) and keep 100% of that revenue.

Question 9

Can I cancel anytime?

Accepted Answer

Yes — there are no lock-in contracts. Cancel whenever you like from your dashboard.

Question 10

Is it secure?

Accepted Answer

All payments are processed securely by Stripe, an industry-leading, PCI-compliant payment provider. Card details never touch our servers.

Question 11

Do my customers need an app?

Accepted Answer

No. Members get a digital membership card with live verification and a QR code in their browser — nothing to download.

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